Please be advised that there is nothing wrong with the product when it is leaking or making a sizzling noise, it is safe to eat as long as it’s kept under refrigeration.

It is a normal reaction that sometimes occurs due to its natural fermentation, and the product does not contain any preservatives or chemicals, or vinegar to keep it long lasting. It is unpasteurized and sometimes the fermentation continues naturally after packaging. This is considered “re-fermentation”.

If you are not comfortable with the product we are more than happy to send you full refund, or simply return or exchange it to the point of purchase, which ever works better for your situation. We thank you for your continuous support and please do not hesitate to contact us at any time if you need more product information or concerns.